• Review project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available departmental resources to various phases of project
• Establish work plan and staffing for each phase of project, and arrange for recruitment or assignment of project personnel
• Formulate and define technical scope and objectives of project
• Define project objectives, scope, and level of effort
• Develop project strategies and plans; identify the methods and tools required for the project
• Get projects off the ground, keep them on track and on budget, and resolve issues with customers
• Monitor progress against plan
• Confer with project staff to outline work plan
• Identify and schedule project deliverables, milestones, and required tasks
• Assign duties, responsibilities, and scope of authority to project personnel
• Direct and coordinate activities of project personnel to ensure project progresses on schedule and within budget
• Review status reports prepared by project personnel and modify schedules or plans as required
• Ensure standards and procedures for project reporting and documentation
• Prepare project reports for management, client, or others
• Confer with project personnel to provide technical advice and to resolved problems
• Coordinate project activities with activities of business unit(s)
• Coordinate and respond to requests for changes from original specifications
• Develop quality assurance test plans
• Direct quality assurance testing
• Ensure easy access to information that is useful to users
• Keep close contact with key end-user representatives directly to ensure technologies are providing valuable information-sharing capabilities to customers
• Work closely with the end users, business technologists, and others to understand and prioritize business goals and information needs, then develop system requirements and design specifications; direct efforts to refine conceptual systems design requirements into the technical design
• Participate in creative design process

Preferred Skills and Knowledge

• Ability to manage internal and external development projects from inception to successful implementation
• Solid understanding of current technologies
• Solid understanding of the software development process
• Analysis, design, and implementation experience with technologies
• Exceptional verbal and written communication skills; expertise in setting and managing customer expectations
• Technical proficiency in hardware and systems software, as well as experience implementing packages and working with vendors
• Skill in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management
• Knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence
• Customer focus and ability to manage client expectations
• Ability to communicate needs and schedules to IT and clients, as well as ensure that plans are in place and standards are adhered to
• Ability to develop and deliver projects using leading-edge technology
• Solid project management skills with ability to multitask and manage multiple small to large projects in a cross-functional environment
• Ability to blend creativity, problem solving, and technical skills for refining existing theories or developing new system approaches to seize opportunities and sustain business success
• Ability to present and explain technical information in a way that establishes rapport, persuades others, and gains understanding
• Teamwork and interpersonal skills at all management levels
• Ability to operate under a dual reporting relationship (IT, customers)

Working Relationships

Internal:

• Reports to Enterprise Project Management Office Manager, Assistant Director of IT, or CIO
• Works directly with all areas in IT; has close working relationship with IT peer group
• Participates in presentations to senior management
• Has contact with the user community

External:

• May have contact with outside vendors, contractors/consultants, and industry trade groups
• May attend conferences, professional organizations and user groups