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Information Technology Department
City of Kansas City, Missouri
The Business Analyst Intern will assist in the evaluation of
business requirements for enterprise business application integration, service activation, and delivering new or
modified software systems enhancements and/or integration solutions. Conducts and analyzes business and information
technology processes and prepares essential groundwork. Participates in the definition, testing, training, implementation,
and support of system requirements. Identifies customer requirements, develops test schedules, reviews testing
plans, and tracks and documents the development and results of these plans. Alerts project managers to potential
risks and issues of importance. Uncovers client requirements via industry standard analysis techniques such as
data flow modeling, case analysis, workflow analysis, functional decomposition analysis, data modeling, and object
modeling. Solicits client requirements through interviews, workshops, and/or existing systems documentation or
procedures.
Examples of Job Responsibilities
- Participate in systems requirements, definition, testing, training,
implementation, and support
- Solicit client requirements through interviews, workshops, and/or existing
system documentation or procedures
- Use industry standard analysis techniques to uncover client requirements
such as data flow modeling, use-case analysis, workflow analysis, functional decomposition analysis, data modeling,
and object modeling
- Document the results of analysis activities using the appropriate templates
or analysis tools
- Adhere to process guidelines and standards
- Conduct and analyze preliminary business and information technology
processes and prepare groundwork
- Make recommendations for necessary changes on projects that come in
from other departments
- Identify customer requirements, develop test schedules, review testing
plans, and track and document development/results
- Create, modify, maintain, and schedule procedures and reports using
various report- writing tools such as Access, Crystal Reports, Impromptu, or FOCUS
- Identify areas of potential business risk and communicate these to the
Project Manager or team leader
Preferred Skills and
Knowledge
- Knowledge and experience in gathering requirements, functional design,
and working with business processes
- Ability to work in technical environments that use Unix, Oracle, and
SQL
- Systems-oriented, enjoy work with new tools, and be a self-motivated
learner
Working Relationships
Internal:
- Interacts with Systems Development teams and related business units
to devise systems that achieve business objectives
- Manages small project teams consisting of application programmers and
business analysts
External:
- May interact with vendors, consultants or contractors, and professional
organizations to maintain professional and technical knowledge of software and systems
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