Whom should I contact about mold, sewage problems, or other health issues in my apartment or rental home?
To report health problems in your apartment or rental home, please contact Neighborhood Preservation at (816) 513-9000; they enforce the City's Housing and Nuisance Codes.
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How do I file a complaint against a doctor or doctor's office?
The Missouri Department of Health and Senior Services handles complaints of this type. Contact the Office of Professional Registration, P.O. Box 1335, Jefferson City,
MO 65102; (573) 751-0293 or profreg@pr.mo.gov.
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How do I report unsanitary or unsafe conditions at a child's day care?
Complaints about state-licensed day cares (either in homes where more than four children are being watched or in centers) need to be made to the Missouri Department of Health and Senior Services. Contact the Bureau of Child Care, PO Box 570, Jefferson City, MO 65102;
(573) 751-2450 or e-mail info@dhss.mo.gov. You also may fill out an concern form online.
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How do I report unsanitary conditions in a public place?
The Community Environmental Health Program inspects sanitation complaints. If you have a concern about unsanitary conditions, please call (816) 513-6313 or e-mail us.
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How do I file a complaint against a hospital?
The Missouri Department of Health and Senior Services handles complaints of this type. Contact the Health Facilities Regulation Unit, P.O. Box 570, Jefferson City,
MO 65102; (573) 751-6302 or e-mail info@dhss.mo.gov. You may also fill out an concern form online.
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How do I report unsanitary conditions at a nail salon?
Complaints about nail salons are handled by the Board of Cosmetology, part of the Missouri Division of Professional Registration. Call (573) 751-1052 or (866) 762- 9432 toll free, or e-mail cosmo@pr.mo.gov. In Kansas, call (785) 296-3155.
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How can I file a noise complaint or request a Noise Permit?
The Community Environmental Health Program handles Noise Ordinance concerns. Please call (816) 513-6313 or fill out our online noise complaint form.
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How do I report a problem at a nursing home?
Nursing or retirement homes are monitored by the Missouri Department of Health and Senior Services. Contact the Division of Senior Services, P.O. Box 570, Jefferson City, MO
65102; 573-522-1252 or e-mail info@dhss.mo.gov. You may also fill out an concern form online.
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How do I file an odor complaint?
Odor complaints are handled by our Air Quality Program. Please call (816) 513-6314 or fill out our online odor complaint form.
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How do I report overgrown weeds?
If the weeds are on private property or you are unsure of who owns the property, please contact Neighborhood Preservation at (816) 513-9000; they enforce the City's Housing and Nuisance Codes. If the weeds are in a Park area, please contact the City's Parks and Recreation Department.
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How do I report unsanitary conditions at a pool or hot tub?
The Community Environmental Health Program inspects and licenses pools and hot tubs. If you have a concern about a public pool or hot tub (including those owned by private clubs, hotels, motels, apartment complexes, condos or other group living), please call (816) 513-6313.
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How do I report a rat problem?
Contact the Rat Control and Prevention Program at (816) 513-6010 or fill out our online rat complaint form.
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How do I report a food code violation?
If you see something at a restaurant, cafeteria, or food-vendor push cart in Kansas City, Mo., that you think may be unhealthy, there are several ways to report it. You may call the Food Protection Program at (816) 513-6315, fill out our on-line complaint form, or send us an e-mail with all the information you can think of about the situation. If you have a food concern outside of Kansas City, Mo., see our information on other health departments.
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How do I report a smoking ban violation?
You may fill out an online complaint form or call (816) 513-6313.
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Other complaints
If you don't see the complaint you would like to file on this list, please e-mail us, or go to our page on contact information if you would like to call, visit or write. Several other resources are Missouri's Division of Professional Registration, which lists the professions they monitor, and the Missouri Department of Health and Senior Services.
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