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City of Kansas City, Mo.

CONTACT: City Communications Office, 816-513-1349


Rich Noll Pacesetter Award to recognize City workers

The Mayor and City Council of the City of Kansas City, Mo., unveiled the Rich Noll Pacesetter Award program on Thursday, July 7 during an event in the first floor rotunda of City Hall. This award is an ongoing program that will recognize City workers who have provided exceptional service to the residents of Kansas City, Mo.

“It is no coincidence that this award will be known as the Rich Noll Pacesetter Award, because that’s exactly what Rich was, a pacesetter,” said Mayor Sly James. “He would have absolutely supported the notion that City employees are the backbone of this community, considering he was one for 27 years. I work with City employees every day and they do great work, but rarely get the credit they deserve.”

The award is named after former City employee Rich Noll, who passed away suddenly in 2010. Noll left a legacy in City Hall of professionalism, exceptional customer service and problem solving, which will live on through the Rich Noll Pacesetter Award. The award seeks to identify those who strive to hold themselves to the work ethics of Noll.

Nominees are judged on comprehensive criteria including customer service, timeliness, communication and concern for residents.

A seven person committee, made up of representatives from the Mayor’s Office, City Manager’s Office, business community, Neighborhood Advisory Council, two City Council members, and Patty Noll, widow of Rich Noll and a 20 year veteran of City Hall, will identify award winners on a monthly basis.

Rich Noll Pacesetter Award recipients will receive a proclamation from the City presented by the Mayor and City Council during a legislative session. In addition, recipients will receive their choice of prize, based on availability, such as tickets to a show at the Sprint Center or other City owned venues. All nominated City workers will receive a letter of honorary mention from the selection committee informing them of their nomination and recognizing their hard work.

“As a former neighborhood president, I’ve had the opportunity to work with a number of employees of this city who do great work with little to no recognition,” said Councilman Scott Wagner, First District At-Large and main sponsor of the program. “It is my hope that through this program we communicate loudly and clearly to our 7,500 workers that their work is appreciated and we encourage workers and citizens alike to work together for a better Kansas City.”

To learn more about the Rich Noll Pacesetter Award or to nominate someone, please visit

Media inquiries and other requests for more information should be directed to Kimberly Randolph, aide to Councilman Wagner, at 816-513-6503.

Media interested in a file photo of Rich Noll may contact Dennis Gagnon, public information officer, at 816-513-2659.


City News Releases - 2011

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