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City of Kansas City, Mo.

CONTACT: City Communications Office, 816-513-1349


City and KCP&L develop paperless green process

The City of Kansas City, Mo. General Services Department and Kansas City Power and Light (KCP&L) successfully transitioned the City’s electric utility billing to a paperless billing process. This environmentally friendly transition will result in a reduction in overhead and human resource costs associated with the handling and storage of more than 15,000 documents annually.

"I compliment our city staff and KCP&L for continuing to look for ways to impact the environment," said Mayor Funkhouser. "More and more, Kansas City is being looked to as a great example of green initiatives put into practice."

The paperless billing project was initiated to address concerns about the cost of physical document storage, document accessibility and search capability, and environmental impacts related to printing and disposal.

“With more than 1,260 accounts open with KCP&L, the processes associated with records retention and compliance were overly cumbersome” said Gerald Smith, director of the General Service Department. “We are not only pleased with the savings and environmental benefits related to this change, but also the ability to quickly search and access records for analysis.”

The paperless billing system provides online access with 24 months of billing history, searchable files, and duplication of data that is compliant with disaster recovery protocol.


“KCP&L is proud to support the City in implementing paperless billing,” said Kevin Bryant, vice president of energy solutions for KCP&L. “It’s a best practice that promotes efficiency and helps protect the environment.”

This transition adds to the City’s list of green initiatives by saving 472 pounds of paper, 605 gallons of gas and 18,787 pounds of greenhouse gases each year.

Media inquiries and other requests for more information about this issue should be directed to Yolanda McKinzy, financial manager for the City’s General Services Department, 816-513-3425.


City News Releases - 2010

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