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Roper resigns as chief information officer

Gail M. Roper, chief information officer for the City of Kansas City, Mo., will be leaving Kansas City to work as the chief information officer for the City of Raleigh, N. C. Roper's last day with the City is Sept. 29, and on Oct. 2 she will begin her new position in Raleigh.

"Ms. Roper's vision, creativity and innovation will be greatly missed. Her departure is a great loss for the City," City Manager Wayne A. Cauthen said.

Roper was appointed the City's first chief information officer in January 2004.

While at the City, Roper worked on many internal projects that allow City staff to operate more efficiently and with greater accountability, and that allow residents to easily contact and access City employees and services. These projects are among the most notable technological programs Roper is responsible for implementing while at the City: the first integrated telephone network; the Lotus Notes e-mail and calendar platform; the HelpDesk, which is a group of employees dedicated to resolving technological issues for City employees; and the Enterprise Project Management Office.

A number of large infrastructure projects also have been spearheaded and managed by Roper. These projects have resulted in Kansas City having made an investment in technological assets and advancements, including a conduit system for the Sprint Center arena. Roper will work toward completing the implementation of a business model for the conduit system prior to her departure.

In September, Roper and her staff will host the Public Technology Institute's fall 2006 meeting, and the Interoperability for Critical Communications Conference. These technological events are the means for progressive cities to collect and share data as it relates to technology and its applications to improving business processes, communications and accountability. At these conferences, attendees will learn about the latest projects and programs in place to bridge the digital divide.

Roper is the chairwoman of the Telecommunications Infrastructure Technology Council, a group of 90 national chief information officers who meet regularly and exchange information about challenges and successes in their respective cities, and develop and implement best practices.

Roper's career with the City also included positions as deputy director of the Information Technology Department (November 1997 – March 2000) and assistant director of the Information Technology Department (August 1995 – November 1997).

Prior to joining the City, Roper held information technology positions with the City of Austin, Texas, and with the Texas Department of Commerce. Roper has a bachelor's degree in information systems from Albany Business College in Albany, N.Y. Roper also has a business degree from the school of graduate and professional studies at Rockhurst University in Kansas City.

"I would like to take this opportunity to congratulate Gail on her new position, and wish her luck in her pursuits," Cauthen said.

City News Releases - 2006

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