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311 Call Center will briefly close Friday morning for fire drill

Intersections near City Hall will close as staff prepare for safe evacuation

The City of Kansas City, Mo., announces that City Hall, 414 E. 12th St., will hold a fire drill sometime between 9 a.m. and noon on Friday, Oct. 11. The City’s 311 Call Center, which is located in City Hall, will be closed for a brief period during the drill and will reopen no later than 1 p.m.

The following intersections also will be closed for a brief period sometime between 9 a.m. and noon: 11th and Oak streets, 11th and Cherry streets, 12th and Oak streets, and 12th and Locust streets. The Fire Department will participate in the training exercise, and police will be on hand to direct traffic to make the drill as realistic as possible. Total closure time at these four intersections should be less than one hour.

The City appreciates the public’s patience during this important safety exercise.

The fire drill will not only help prepare City employees for an actual fire or emergency, it will also ask employees to consider how they would securely evacuate City Hall visitors during such an event.

“We are taking steps to protect our customers – the Kansas City public – when they visit City Hall, so if there’s an emergency situation we can ensure their safe evacuation from the building,” said Kristin Danner, one of the City’s assistant corporate safety managers.

Danner and the rest of the City’s Corporate Safety & Risk Management Division also hope the drill will reveal opportunities to enhance employee and public safety.

An executive team comprising members from the City’s General Services, Fire and Police departments planned the drill. Planning included integrating internal emergency text messaging and educational components to help City Hall’s 600+ employees safely evacuate. The team also has developed contingency plans to help City employees and customers who may not be able to descend the 29-story City Hall’s stairs on their own.

“The City’s designated safety coordinators will give instructions to those needing special assistance, and Fire Department personnel will provide the actual assistance,” Danner said. “In case of an actual emergency, Community Emergency Response Team (CERT) members will be in the stairwells to assist.

For media inquiries or more information about the fire drill, please contact Eric Hallerud, corporate safety manager, at 816-513-1430.


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