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FOR IMMEDIATE RELEASE: Sept. 18, 2003

Action Center provides assistance in Spanish

To better assist Spanish-speaking Kansas City citizens, the Action Center recently added Stella Cavazos, a Kansas City native who speaks English and Spanish, to its customer service staff. In addition to her language skills, Cavazos has extensive customer service experience.

The Action Center is the central point of contact for City services. The staff provides information and accepts suggestions for City improvements. Requests for City services also are accepted by the Action Center staff.

For assistance in Spanish and English, contact the Action Center by:

    Visiting the Action Center office on the first floor of City Hall, weekdays from 8 a.m. until 5 p.m.

    Calling the office, (816) 513-1313. Recorded messages are accepted after office hours.

    Corresponding via fax, (816) 513-1303.

    Corresponding via e-mail. The Action Center’s e-mail address is actioncenter@kcmo.org.

    Completing a “Citizen Question and Complaint Form” on the City’s Web site (http://www.kcmo.org).

    Mailing reports and requests to: Action Center, 414 East 12th St., Kansas City, MO 64106.

For more information about the Action Center and the services its staff provides, call Jean Ann Lawson, customer service supervisor in the Action Center, (816) 513-1313.


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