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City Communications Office

City of Kansas City, Mo.

CONTACT: Dennis Gagnon, 816-513-2659


City goes live with “Nixle” community notification service today

The City of Kansas City, Mo., will begin using “Nixle,” a community notification service, on Monday, June 18 to improve communication with residents.

Nixle provides an efficient and secure way to send neighborhood-level information to residents who subscribe to the system. Through, the City will send text message and email notifications to subscribers in a specific area, down to the 1/4 mile.

Individuals may register for Nixle by texting their zip code to “888777”, or by visiting and providing an address or nearby intersection, a cell phone number and an email address by which to receive notifications. Individuals who subscribe online may then choose which information they wish to receive: alerts, advisories and/or community messages (neighborhood news). They may also choose which local agencies they wish to receive notifications from. Individuals can customize their subscriptions online.

The City of Kansas City, Mo., plans to send out information in the following instances:

Alerts will be available for urgent matters that could adversely affect life and property, such as boil orders and health pandemics. Please note, the City will not issue alerts regarding severe weather (i.e. tornadoes, thunderstorms, hail, etc.).

Advisories will be sent to residents in a specific geographic area regarding: water main breaks, wastewater overflows, major road closures, snow ordinances, food establishment closures, substantial food/drug recall, and unscheduled City office closures.

Community messages are neighborhood notifications sent via email. Examples include: scheduled trash delays, City-sponsored events, back-to-school vaccination clinics, food handler class announcements, etc.

Last week, the City’s Water Services Department tested Nixle by sending advisories regarding a water main break and a water valve test. By using Nixle, only users within a half mile radius of the affected area were notified. Previous to Nixle, valve tests and water main breaks were publicized city wide.

The Kansas City, Mo., Police Department has been using this technology since April 2012. They send out notifications regarding missing persons, homicides, bomb threats and other public safety alerts.

Nixle is available at no cost to residents or to the City of Kansas City, Mo. Standard text message rates apply for subscribers who do not have text plans with their cell phone providers.

Residents may receive technical and non-technical assistance directly from Nixle by sending an email to

To learn more information about Nixle, please visit

For media inquiries regarding Nixle, please contact Dennis Gagnon, City Communications Office, at 816-513-2659.


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