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City of Kansas City, Mo.


City’s move to cloud-based solution provides economic, efficient and sustainable benefits

The City of Kansas City, Mo., announces that its recent implementation of an innovative citywide cloud computing solution has resulted in more cost-effective, efficient and sustainable citywide operations.

In February 2011, the City and Microsoft implemented Microsoft Business Productivity Online Services (BPOS), a strategy that consolidated the City’s employee email and desktop applications into a cloud-based solution. This consolidation is saving the City $5 million over five years due to the reduction in: licensing, support and conversion costs; installation costs and time; and server procurement.

“The City aims to provide residents with the best service at the lowest possible prices, and moving the City’s applications into the cloud helps realize this goal,” said Mary Miller, chief information officer. “Implementing a cloud-based solution is a win-win solution for Kansas City, as it not only saves taxpayers money, but it also makes processes more efficient and sustainable.”

Hosting the City’s email and desktop applications in the cloud allows City employees to access their email wherever an Internet connection is available, an option previously unavailable to them. In addition, it enables better integration with the City’s business applications, such as PeopleSoft, and presents a more user-friendly interface.

In February 2012, the City upgraded to Microsoft Office 365, which added use of Sharepoint and Lync services to the City’s cloud computing strategies. Sharepoint and Lync are both tools that allow employees to efficiently communicate and collaborate together from remote locations.

“For example, by using Sharepoint and Lync simultaneously, employees can video conference together while reviewing and editing the same document,” Miller said. “Sharepoint also hosts the City’s new intranet site, called myKC, which presents important employee information in an attractive layout.”

The addition of BPOS / Office 365 has produced an additional average savings of $600,000 projected over the next five years annually, resulting from reductions in staff time, server replacement, energy costs and overall operational tasks.

Microsoft Business Productivity Online Services also carries a sustainable element, as it eliminated the need for 26 servers, thereby reducing energy usage for the servers only by approximately 15,000 watts a year.


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