Please note that online complaint forms will redirect you away from the Health Department page to either the City's Action Center or to another agency.
Whom should I contact about mold, sewage problems, or other health issues in my apartment or rental home?
To report health problems in your apartment or rental home, dial 311 or (816) 513-1313; Neighborhood Preservation enforce the City's Housing and Nuisance Codes.
back to the top How do I file a complaint against a doctor or doctor's office?
The Missouri Department of Health and Senior Services handles complaints of this type. Contact the Office of Professional Registration, P.O. Box 1335, Jefferson City, MO 65102; 573-751-0293 or profreg@pr.mo.gov.
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How do I report unsanitary or unsafe conditions at a child's day care?
Complaints about state-licensed day cares (either in homes where more than four children are being watched or in centers) need to be made to the Missouri Department of Health and Senior Services. Contact the Bureau of Child Care, PO Box 570, Jefferson City, MO 65102; 573-751-2450 or e-mail info@dhss.mo.gov. You also may fill out an concern form online.
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How do I report unsanitary conditions in a public place?
The Environmental Health Protection Program inspects sanitation complaints. If you have a concern about unsanitary conditions, please call 311 or 816-513-1313, or e-mail us. You may also fill out an online complaint form.
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How do I file a complaint against a hospital?
The Missouri Department of Health and Senior Services handles complaints of this type. Contact the Health Facilities Regulation Unit, P.O. Box 570, Jefferson City, MO 65102; 573-751-6302 or e-mail info@dhss.mo.gov. You may also fill out an concern form online.
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How do I report unsanitary conditions at a nail salon?
Complaints about nail salons are handled by the Board of Cosmetology, part of the Missouri Division of Professional Registration. Call 573-751-1052 or 866-762- 9432 toll free, or e-mail cosmo@pr.mo.gov. In Kansas, call 785-296-3155.
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How can I file a noise complaint or request a noise permit?
The Community Environmental Health Program handles Noise Ordinance concerns. Please call 311 or 816-513-1313 or fill out our online noise complaint form.
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How do I report a problem at a nursing home?
Nursing or retirement homes are monitored by the Missouri Department of Health and Senior Services. Contact the Division of Senior Services, P.O. Box 570, Jefferson City, MO 65102; 573-522-1252 or e-mail info@dhss.mo.gov. You may also fill out an concern form online.
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How do I file an odor complaint?
Odor complaints are handled by our Air Quality Program. Please call 311 or 816-513-1313, or e-mail us. You may also fill out an online complaint form.
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How do I report overgrown weeds?
If the weeds are on private property or you are unsure of who owns the property, you can check to see if there is an open property violations case for the property and get contact information for the Neighborhoods Preservation inspector assigned to the case. You can report overgrown weeds on any type of property, including parks, using this form or by calling 311 or 816-513-1313..
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How do I report unsanitary conditions at a pool or hot tub?
The Community Environmental Health Program inspects and licenses pools and hot tubs. If you have a concern about a public pool or hot tub (including those owned by private clubs, hotels, motels, apartment complexes, condos or other group living), please call 311 or 816-513-1313.
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How do I report a rat problem?
Contact the Rat Control and Prevention Program at 311 or 816-513-1313, or fill out our online rat complaint form.
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How do I report a food code violation?
If you see something at a restaurant, cafeteria, or food-vendor push cart in Kansas City, Mo., that you think may be unhealthy, there are several ways to report it. You may call the Food Protection Program at 311 or 816-513-1313, fill out our online complaint form or send us an e-mail with all the information you can think of about the situation. If you have a food concern outside of Kansas City, Mo., see our information on other health departments.
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How do I report a smoking ban violation?
You may fill out an online complaint form or call 311 or 816-513-1313.
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Other complaints
If you don't see the complaint you would like to file on this list, please e-mail us, or go to our page on contact information if you would like to call, visit or write. Several other resources are Missouri's Division of Professional Registration, which lists the professions they monitor, and the Missouri Department of Health and Senior Services.
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