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Permits   

The mission of the Permits Division is to provide complete, accurate, and timely service in the issuance of construction-related permits, zoning determinations and clearances, floodplain information, and conformance verification letters for lending institutions. Permits is also responsible for processing applications for certificates of legal nonconforming use and encroachment ordinance requests related to construction permits, addressing new residential subdivision plats, and routing construction plans for review by other City departments prior to permit issuance.


Land Development Permits

The Land Development Permits staff is responsible for issuance of private development funded project permits for construction of major public infrastructure, such as street improvements, storm and sanitary sewer improvements, street lighting and signals improvements, public grading improvements, land disturbance permits, drive approaches, sidewalks, and general sewer connections. The permitting group has the following functions:


 Issue permits:

The group is responsible for the issuance of a variety of construction permits which includes sewer connections, driveways, sidewalks, streets, storms and sanitary sewers. The group, operating under City ordinance, will issue permits to those individuals and companies who have obtained the necessary insurance, bonds and construction plan approvals.

Review of right of way documents:

The group reviews right of way documents for roadway purposes, encroachments, sewer easements, and grading that will be required for public use as a result of a particular public improvement outside of the normal platting process. Documents are submitted by sections of Public Works involved in projects, requiring right of way or easements. The Land Development Permits staff coordinates its review and comments with the requesting section of Public Works, consulting engineer, and other City departments to correct any deficiencies in the documents.
 

Record management:

The group maintains the public infrastructure record, required to be maintained by the Public Works Department in accordance with the City Code of General Ordinances and revised Missouri Municipal Record Manual in 1999. All public infrastructure construction plans, permits and other pertinent records are identified with a unique file number, scanned, and permanently stored on a regular basis. 

Customer service:

The group provides information to all customers concerning public infrastructure. Customers may contact staff as a walk-in, by phone, or by appointment. The public infrastructure records are maintained in the forms of aperture cards and scanned images and are available to the general public. The group would respond to questions about the sewer locations, street right of way widths and the location of a variety of publicly maintained structures. The current fee schedule is listed below:

For readily available drawings and information (typical labor time 5-15 minutes):
8.5’’ x 11’’ or 11" x 17" copies of drawings from scanned images or cards - $2 per copy
8.5’’ x 11’’ or 8.5" x 14" copies of information from file – $1.60 per copy

For information research requests requiring 1 hour (or more) labor time:

Labor charge - $23 per hour (time rounded to the nearest quarter hour), plus
8.5’’ x 11’’ copies - $0.10 per copy
8.5" x 14" copies - $0.15 per copy
11" x 17" copies - $0.20 per copy




Building Development Permits 

The Permits Services staff assists those customers seeking permits for projects that do not require detailed plans review, such as residential remodeling, residential decks, elevators, signs, moving, and wrecking projects and preapproved mechanical, plumbing, electrical, and fire suppression system work. Building permits for new one- and two-family residences may also be obtained at this office, provided a master plan has previously been approved by the Plans Review Division. This office also serves those customers seeking zoning clearances for new businesses locating within the City and provides detailed information on policies and procedures. This office serves the majority of Development Services' walk-in customers and, therefore, emphasizes prompt service. New and ongoing customer service initiatives in the Permit Services Branch include Limited Service and Repair Permits, which allow licensed contractors to certify their work on limited projects in existing one- and two-family residences; and fax permits, which allow customers to obtain permits by fax without having to come to City Hall, thus saving them time and money. 

Plans Management staff provides one-stop service for those customers seeking permits that require submittal of detailed plans for review and approval prior to issuance. Upon submittal, the plans are reviewed for completeness and then routed to the appropriate City departments for technical review and approval. Once all required approvals have been received, the permits are issued at this satellite office. The Plans Management Branch Supervisor is a member of the Business Assistance Center's Development Assistance Team, established several years ago in response to recommendations of the Greater Kansas City Chamber of Commerce's Development Process Review Task Force. New customer service initiatives in the Plans Management Branch include Quality Control Review of plans for completeness on submittal for plans review, tracking and monitoring (through all City departments) the status of projects from the plans review process through permit issuance, and monitoring partial and conditional permits issued to expedite the start of construction prior to full approval by all City departments.

The Contractor Licensing staff administers the Contractor Licensing and Registration Program, which plays an integral role in safeguarding the public. Program staff are responsible for determining the competence, qualifications, and eligibility of individuals and companies to work in 23 regulated trades; processing applications annually for third-party trades exams; monitoring contractors year-round for code compliance; processing, issuance, and renewal of supervisor certificates, contractor licenses, and contractor registrations; and assisting the Permits and Investigations divisions with issues related to licensed and registered contractors. 


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