News

Special Committee reviews “Cut the Red Tape Report” status City announced new finance options available to area small businesses. The City made this announcement in partnership with the U.S. Small Business Administration Region 7 and the Women’s Business Center. More. Review Status Report.

Helpful links

Business Licenses & Registrations City Tax Forms Street Food Vendor Information for Businesses Development Process Permits and Licenses Contractor Licensing Small Business Development Disadvantaged Minority Businesses How to do business with the City Development Process Roundtable KC BizCare monthly reports KC BizCare resource guide Success Stories

Email: angelene.grady@kcmo.org

Sharon Kingsbury
Phone: 816-513-1204

Email: sharon.kingsbury@kcmo.org

John Pajor

Phone: 816-513-1234
Email: john.pajor@kcmo.org

Welcome to the City of Kansas City, Mo. Business Customer Service Center. Established in 2009, the Business Customer Service Center is a free business resource, advocacy and information center for new and existing businesses operating within the City. The Business Customer Service Center provides our customers with information and assistance in understanding and complying with City, state and federal requirements for operating a business.


Services provided include:

• Business specific checklists of the steps necessary to open for business.
• Information and referrals to City departments, agencies and partnering organizations involved in regulation of or assistance to business.
• Guidance and assistance for businesses in understanding and navigating the City's regulatory licensing, permitting and approval processes.
• Advocacy between businesses and City departments to coordinate business-related concerns.
• Monitoring the status of our customers' progress through follow-up calls and monitoring application submittals to departments and agencies.
• Streamlining initiatives to remove barriers to entry and systemic issues that impede a business's ability to grow.
• Public access to City computers, allowing customers to look up property and zoning information, access records, submit online applications and access other services.