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KCBizcare, Business Customer Service Center
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View announcement of KC Storefront Initiative above
KC Storefront Initiative and small business financing
The City in partnership with Justine PETERSEN, announced an expansion of its microloan program, the creation of the KC Storefront Initiative and the establishment of Justine PETERSEN offices at KC Bizcare. Justine PETERSEN is the nation’s second largest microlender. More.

TaylorBizcareRedTape2smallSpecial Committee reviews “Cut the Red Tape Report” status
City announced new finance options available to area small businesses. The City made this announcement in partnership with the U.S. Small Business Administration Region 7 and the Women’s Business Center. More
                                 12-08-2011 Original Report
                                  04-26-2012 Status Report
                                  01-23-2013 Status Report

Helpful links
 

Kansas City's Business Customer Service Center
1118 Oak Street
Kansas City, MO 64106
Phone: 816-513-BIZCare (2492)
Email: kcbizcare@kcmo.org

Business License Section
Phone: 816-513-1135
Email: revenue@kcmo.org  

Earnings Tax Questions 
Phone: 816-513-1120
Email: refunds@kcmo.org 

Business Resource Guide
Business Information
311 Call Center
Development Assistance Team 

Angelene Grady
Phone: 816-513-1214
Email: angelene.grady@kcmo.org

Sharon Kingsbury
Phone: 816-513-1204
Email: sharon.kingsbury@kcmo.org

John Pajor
Phone: 816-513-1234
Email: john.pajor@kcmo.org

           
 Customer Satisfaction Survey

Welcome to the City of Kansas City, Mo. Business Customer Service Center. Established in 2009, the Business Customer Service Center is a free business resource, advocacy and information center for new and existing businesses operating within the City. The Business Customer Service Center provides our customers with information and assistance in understanding and complying with City, state and federal requirements for operating a business.


Services provided include:

  • Business specific checklists of the steps necessary to open for business.
  • Information and referrals to City departments, agencies and partnering organizations involved in regulation of or assistance to business.
  • Guidance and assistance for businesses in understanding and navigating the City's regulatory licensing, permitting and approval processes.
  • Advocacy between businesses and City departments to coordinate business-related concerns.
  • Monitoring the status of our customers' progress through follow-up calls and monitoring application submittals to departments and agencies.
  • Streamlining initiatives to remove barriers to entry and systemic issues that impede a business's ability to grow.
  • Public access to City computers, allowing customers to look up property and zoning information, access records, submit online applications and access other services. 
     

 
 

 
    
 
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