| Helpful links |
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| Contacts |
Angelene Grady
Phone: (816) 513-1214
Email: angelene_grady@kcmo.org
Sharon Kingsbury
Phone: (816) 513-1204
Email: sharon_kingsbury@kcmo.org
John Pajor
Phone: (816) 513-2856
Email: john_pajor@kcmo.org
Customer Satisfaction Survey
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Kansas City's Business Customer Service Center
1118 Oak Street
Kansas City, MO 64106
Phone: (816) 513-BIZCare (2492)
Email: kcbizcare@kcmo.org
Welcome to the City of Kansas City, Missouri Business Customer Service Center. Established in 2009, the Business Customer Service Center is a free business resource, advocacy and information center for new and existing businesses operating within the City. The Business Customer Service Center provides our customers with information and assistance in understanding and complying with City, State and Federal requirements for operating a business.
Services provided include:
- Business specific checklists to the steps necessary to open for business.
- Information and referrals to City departments, agencies and partnering organizations involved in regulation or assistance to business.
- Guidance and assistance for businesses in understanding and navigating the City's regulatory licensing, permitting and approval processes.
- Advocacy between businesses and City departments to coordinate business related concerns.
- Monitoring the status of our customer’s progress through follow-up calls and monitoring application submittals to departments and agencies.
- Streamlining initiatives to remove barriers to entry and systemic issues that impede a businesses ability to grow.
- Public access to City Hall computers to allow customers to look up property and zoning information, access records, submit online applications and access other services.
The Business Customer Service Center celebrated its official grand opening June 18. Local economic leaders, City staff and City elected officials cut a ceremonial ribbon signaling the opening of the center.
